Loyalty Lab: Focus on Customer Insight

Loyalty Lab: Focus on Customer Insight http://www.loyaltylibrary.com/ Articles and insights on best practices for getting to know the customer and maximizing the knowledge. 15 <![CDATA[8 Megatrends in Customer Experience]]> http://www.loyaltylibrary.com/article.aspx?articleID=2388 http://www.loyaltylibrary.com/article.aspx?articleID=2388 Read the full story.]]> Mon, 06 Sep 2010 15:44:39 EST <![CDATA[5 Essential Steps to Mastering Customer Intelligence]]> http://www.loyaltylibrary.com/article.aspx?articleID=2376 http://www.loyaltylibrary.com/article.aspx?articleID=2376 Read the full story.]]> Sat, 28 Aug 2010 13:53:32 EST <![CDATA[Study Says More Parents Embracing Mobile Coupons]]> http://www.loyaltylibrary.com/article.aspx?articleID=2370 http://www.loyaltylibrary.com/article.aspx?articleID=2370 Read the full story.]]> Tue, 17 Aug 2010 13:43:27 EST <![CDATA[Hot or Not: E-mail Marketing vs. Social-Media Marketing]]> http://www.loyaltylibrary.com/article.aspx?articleID=2369 http://www.loyaltylibrary.com/article.aspx?articleID=2369 Read the full story.]]> Tue, 17 Aug 2010 13:33:29 EST <![CDATA[The Best and Worst Campaign Deals on Foursquare's Turf]]> http://www.loyaltylibrary.com/article.aspx?articleID=2367 http://www.loyaltylibrary.com/article.aspx?articleID=2367 Read the full story.]]> Mon, 16 Aug 2010 18:15:46 EST <![CDATA[22% of Online Time Spent With Social Media]]> http://www.loyaltylibrary.com/article.aspx?articleID=2356 http://www.loyaltylibrary.com/article.aspx?articleID=2356 Read the full story.]]> Sat, 17 Jul 2010 12:21:46 EST <![CDATA[Android Gains Market Share On All Other Smartphone Platforms [REPORT]]]> http://www.loyaltylibrary.com/article.aspx?articleID=2353 http://www.loyaltylibrary.com/article.aspx?articleID=2353 Read the full story.]]> Fri, 09 Jul 2010 11:40:51 EST <![CDATA[Has Your Advertising Become a Vuvuzela Blowing in the Night?]]> http://www.loyaltylibrary.com/article.aspx?articleID=2350 http://www.loyaltylibrary.com/article.aspx?articleID=2350 Read the full story.]]> Wed, 07 Jul 2010 15:15:35 EST <![CDATA[4 Ways to Measure Social Media and Its Impact on Your Brand]]> http://www.loyaltylibrary.com/article.aspx?articleID=2336 http://www.loyaltylibrary.com/article.aspx?articleID=2336 Read the full story.]]> Fri, 18 Jun 2010 18:55:18 EST <![CDATA[Think Technology Will Bring You Closer to the Consumer? Think Again]]> http://www.loyaltylibrary.com/article.aspx?articleID=2334 http://www.loyaltylibrary.com/article.aspx?articleID=2334 Read the full story.]]> Fri, 18 Jun 2010 16:31:01 EST <![CDATA[Study Shows Time Pays With Social Media Marketing]]> http://www.loyaltylibrary.com/article.aspx?articleID=2318 http://www.loyaltylibrary.com/article.aspx?articleID=2318 Read the full story.]]> Mon, 24 May 2010 21:39:59 EST <![CDATA[Accenture: High-Tech Firms Need Social CRM Tools]]> http://www.loyaltylibrary.com/article.aspx?articleID=2315 http://www.loyaltylibrary.com/article.aspx?articleID=2315 Read the full story.]]> Wed, 19 May 2010 11:50:13 EST <![CDATA[Four Ways to Find Out if Your Customers Are Active With Social Media]]> http://www.loyaltylibrary.com/article.aspx?articleID=2310 http://www.loyaltylibrary.com/article.aspx?articleID=2310 Read the full story.]]> Mon, 17 May 2010 17:39:02 EST <![CDATA[Inbox Insider: Virgin America Ahead of Other Travel Marketers on Targeted E-mails]]> http://www.loyaltylibrary.com/article.aspx?articleID=2304 http://www.loyaltylibrary.com/article.aspx?articleID=2304 Read the full story.]]> Wed, 12 May 2010 16:45:39 EST <![CDATA[Want to Guarantee a Return on Investment With CRM Software? (Start With the Basics)]]> http://www.loyaltylibrary.com/article.aspx?articleID=2303 http://www.loyaltylibrary.com/article.aspx?articleID=2303 Read the full story.]]> Mon, 10 May 2010 12:36:56 EST <![CDATA[Stimulate Loyalty – Power of networks, data and convergence]]> http://www.loyaltylibrary.com/article.aspx?articleID=2300 http://www.loyaltylibrary.com/article.aspx?articleID=2300 Read the full story.]]> Wed, 28 Apr 2010 18:22:08 EST <![CDATA[Where to Get Competitive Benchmarking Data]]> http://www.loyaltylibrary.com/article.aspx?articleID=2293 http://www.loyaltylibrary.com/article.aspx?articleID=2293 Read the full story.]]> Mon, 26 Apr 2010 13:02:40 EST <![CDATA[Getting A Whole New Marketing Experience From Chris Brogan & Friends]]> http://www.loyaltylibrary.com/article.aspx?articleID=2288 http://www.loyaltylibrary.com/article.aspx?articleID=2288 Read the full story.]]> Tue, 20 Apr 2010 11:03:21 EST <![CDATA[Loyalty Programs: What Works, What Doesn't]]> http://www.loyaltylibrary.com/article.aspx?articleID=2279 http://www.loyaltylibrary.com/article.aspx?articleID=2279 Read the full story.]]> Fri, 09 Apr 2010 15:17:32 EST <![CDATA[Contactual's Contact Center Software: Turning Cost Centers into Profit Centers]]> http://www.loyaltylibrary.com/article.aspx?articleID=2265 http://www.loyaltylibrary.com/article.aspx?articleID=2265 Read the full story.]]> Wed, 31 Mar 2010 11:28:47 EST